Glympse En Route5.4.92 - App Store

Glympse En Route is a cloud and mobile app business solution that provides live location and real-time ETA to your customers. Significantly enhance your interaction with customers by transforming the uncertainty of promise times into a compelling and satisfying experience while they wait for deliveries or service calls.

Glympse En Route leverages our industry-leading temporary location sharing technology to provide your customers with the information relevant to them for a scheduled appointment or delivery. The Glympse En Route web-based management console allows easy assignment of tasks between the back-office and users in the field. The field agent user experience includes an easy to use interface listing the daily assigned tasks, destination location and relevant customer details. Field agents start their tasks with a simple tap, which automatically shares a Glympse of their location with the awaiting customer.

The Agent Connect feature enables direct communication between back-office and field agents. With a single click from the web portal, dispatchers can now have 2-way voice communication to mitigate and quickly resolve issues with unparalleled efficiency.

Incorporate Glympse En Route today and begin delighting your users with an enhanced customer experience journey even before their scheduled appointment begins.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

Version History Minor fixes and updates 5.4.92 Aug 10 Minor fixes and updates 5.4.87 12/09/2025 Minor fixes and updates 5.4.86 11/18/2025 Minor fixes and updates 5.4.85 10/23/2025 Minor fixes and updates 5.4.83 09/08/2025 Minor fixes and updates 5.4.82 08/19/2025 Minor fixes and updates 5.4.81 08/13/2025 Added support for taking notes after confirmation images if configured for your organization.

Added a menu action for texting the customer if a phone number is associated with the task. 5.3.73 01/16/2025 Added support for taking notes after confirmation images if configured for your organization.

Added a menu action for texting the customer if a phone number is associated with the task. 5.3.72 01/16/2025 Added support for taking notes after confirmation images if configured for your organization.

Added a menu action for texting the customer if a phone number is associated with the task. 5.3.71 01/06/2025 Added support for navigation with the Hammer app
Minor bug fixes 5.3.70 09/19/2024 Fixed a bug where "Cancel Task" and "Hold Task" actions were available when the organization configuration had them disabled.
Photos added to Tasks are no longer cropped. 5.3.69 08/20/2024 Updates and bug fixes to the map view in Task Detail. 5.3.64 03/11/2024 Fixes a bug where messages would display under the input area when fully scrolled to the bottom.

Fixed a bug where controls on the Task Detail map were not visible in landscape mode. 5.3.63 02/29/2024 Fixed a bug where Pickup arrival notifications would sometimes not display. 5.3.62 12/13/2023 Added support for the Task metadata property named 'task_link_label' 5.3.61 10/21/2023 Organizations that are configured for auto-start / auto-completing Tasks will now only fetch Tasks that are due within the next day. 5.3.60 09/05/2023 Added support for sorting Tasks if enabled for the Org. 5.3.59 08/29/2023 Added support for automatically completing tasks after departure from the destination if configured for the organization.

Added an icon on the login screen to toggle visibility of text in the password field. 5.3.57 06/15/2023 Fixes a bug where pressing Start on a Task would always take the user to the "In Progress" tab even if the new Task phase was not an "In Progress" phase such as "Scheduled"
Improved scrolling performance for large collections of Tasks. 5.3.56 04/12/2023 Added support for taking multiple confirmation photos and signatures.
Various UI fixes. 5.3.54 02/10/2023 Tasks:
- Fixed UI bug on narrow devices where the primary action button could take up too much space making the action menu button invisible.

Curbside:
- Fixed UI bug in Dark mode where the text for predefined messages was dark on a dark background.
- Fixed UI bug in Dark mode where the vehicle icon was difficult to see when the vehicle color was unknown. 5.3.51 12/15/2022 UX Improvements
Added support for signature or image capture on arrival 5.3.50 11/30/2022 Bug fixes and feature enhancements 5.0.12 12/06/2021 Bug fixes and feature enhancements 4.5.22 07/26/2021